Contact Support
We’re here to help you with anything you need.
Email Support
support@lumunii.com
Response within 24 hours
Live Chat
Available on website
Mon–Fri 9:00 AM – 6:00 PM
Working Hours
Monday – Friday
9:00 AM – 6:00 PM (UTC+8)
How We Can Assist You
Our support team is ready to help with the following:
- Product details, materials, sizing & styling
- Order status, payment & shipping tracking
- Address changes & order modifications
- Returns, exchanges & after-sales service
- Repairs, wholesale & custom inquiries
For Faster Help
Please include your order number and photos (if applicable) when contacting us.
We will reply to all messages within 24 business hours.
Need Further Help
If you have any questions, please feel free to contact us.